HERRLE’S
COUNTRY FARM MARKET PRIVACY POLICY
Herrle’s
Country Farm Market recognizes that the privacy of your personal
information is important.
Personal
Information is any information that identifies you, or by
which your identity could be learned. Examples of personal
information include your home address, home telephone number,
personal email address, and personal credit card numbers.
This
privacy notice is designed to explain to you what personal
information we collect about you, and how that information
is used. This notice will also explain how your personal information
is kept, and is secure from inappropriate disclosure or use.
This
privacy notice is also designed to comply with the federal
Personal Information Protection and Electronic Information
Act (PIPEDA).
COLLECTION
AND USE OF PERSONAL INFORMATION
Herrle’s
Country Farm Market only uses your personal information to
respond to your requests for products or for information about
the services we offer. For example, we would respond to an
email message from you requesting a booking for our fall school
tours program. We will not use your information for any other
purpose. If we intend to use your personal email address,
or other personal information you provide, to inform you about
other matters, such as additional services we provide, we
will notify you and give you an opportunity to decline to
receive such communication.
USE
OF HERRLE’S COUNTRY FARM MARKET’S WEBSITE
You may visit our website to browse, to look for crop and
market updates, to look at our school tours information, or
to request information. If you desire, you may voluntarily
interact with us by e-mail or by filling out an online form.
In so doing, you may provide personal information about yourself.
This information will be used only to respond to your request.
DISCLOSURE
OF PERSONAL INFORMATION
Herrle’s Country Farm Market does not supply any of
your personal information to other companies for any purpose
without your written consent, unless required to do so by
law. We share your personal information internally, only as
necessary, with selected family members or staff who need
it to complete your request.
RETENTION
OF PERSONAL INFORMATION
Generally, Herrle’s Country Farm Market keeps your personal
information only as long as it needs to in order to fulfill
the purpose for which it was collected, or as required by
law. For example, if you send a written inquiry to us, we
will retain your letter long enough to deal with your request,
and for a reasonable time thereafter in order to satisfy ourselves
that no further follow-up is required.
In
some cases, Herrle’s Country Farm Market is required
by law to keep your personal information for a specified period
of time. For example, where information is collected for financial
transactions such as credit or debit purchases or refunds,
Herrle’s Country Farm Market is required to retain this
information for seven years for audit purposes.
PROTECTION
OF PERSONAL INFORMATION
Only those family or staff members of Herrle’s Country
Farm Market who need your personal information to respond
to your requests are given access to it. Family members and
employees are provided with training and information regarding
the proper handling of personal information. All information
stored in our computer system is protected from access by
unauthorized users.
ACCESS
TO PERSONAL INFORMATION
Herrle’s Country Farm Market will provide you with the
personal information we have about you upon your request.
In
order to ensure compliance, Herrle’s Country Farm Market
has appointed a Privacy Officer to oversee all aspects of
its privacy policies and practices. If you wish to know what
information we currently have about you, you should send a
written request to:
Herrle’s
Country Farm Market Privacy Officer
1243 Erb’s Road, St. Agatha, Ontario N0B 2L0
info@herrles.com
Telephone: 519-886-7576
Our
Privacy Officer will respond to your request within 30 days.
If you become aware that the information we have about you
is incorrect, you should notify the Privacy Officer, who will
ensure the information is updated.
FILING
A COMPLAINT
If you are dissatisfied with Herrle’s Country Farm Market‘s
privacy policies or practices, you should make a written complaint
to the Privacy Officer. The Privacy Officer will investigate
the matter and take corrective action where necessary. The
Privacy Officer will then report back to you and advise you
of any steps taken to correct the problem.
CHANGES
TO THIS POLICY
Herrle’s Country Farm Market may periodically review
all of its policies and procedures. We reserve the right to
change our Privacy Policy from time to time.
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